What is the NaLA Agent Registration Program?

The NaLA Agent Registration Program (ARP) is designed for individual Agents or Field Representatives who currently sell Lifeline service and/or distribute phones for an ETC participating in the NaLA Agent Registration Program.  Agents or Field Representatives must register for the ARP and sign the NaLA Code of Conduct, thereby agreeing to follow Lifeline program rules and regulations as defined by the FCC, USAC, State PUCs and NaLA.

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How the NaLA Agent Registration Program Works

Register for Lifeline certificate

Register for the Program

Register your information with the NaLA Agent Registration Program (ARP) and create an account.

Lifeline Training

Sign the Code of Conduct

Once you register, you will have 14 days to complete the Code of Conduct in which you agree to follow Lifeline program rules and regulations.

 NaLA Certified credentials

Registration Confirmation

Once you complete the registration, you will receive a Confirmation of Registration document that will be posted in your training profile.

How Often Does the Registration Need to be Completed?

The registration is structured for Agents or Field Representatives to renew their account and complete the Code of Conduct every 6 months, regardless of the payment plan chosen at registration.

Upon completion of the initial registration period, the Learning Management System will track the renewal dates for each Agent or Field Representative automatically. Registration reminders will be emailed to Agents/Field Representatives at 7 days, 3 days, and 1 day leading up to the renewal date.

Have Questions About ARP?

Understanding Who Needs to Register

Who Should Register With the NaLA Agent Registration Program?

All Agents or Field Representatives working in Lifeline should register for the ARP and sign the NaLA Code of Conduct. If you plan to partner with (or already partner with) a Lifeline ETC, you must register for the NaLA ARP to verify your compliance of the Lifeline program rules and regulations.

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NaLA Certified Lifeline Agent Training

Benefits of Registering

Verify Your Lifeline Compliance

Registering with ARP acts as your verification of compliance in the highly regulated Lifeline industry, minimizing the risk for potential ETC partners.

Become a Member of the Community

Connect to the only Lifeline community of highly qualified Lifeline Agents/Field Representatives that ETCs utilize when expanding their field teams.

Get Important
Updates

Be the first to know when the FCC makes changes to the Lifeline Program and when there are opportunities to participate in advocacy initiatives.

NaLA Agent Registration Program Subscription Plans



  • Monthly Plan

  • Select this product for a monthly subscription to the NaLA Lifeline Agent Registration Program.


    Billed $1.55, Renewed in every month

  • $1.55/Monthly*


  • Quarterly Plan

  • Select this product for a quarterly subscription to the NaLA Lifeline Agent Registration Program.


    Billed $4.66, Renewed Every 3 Months

  • $4.66/Quarter*


  • Semi-Annual Plan

  • Select this product for a semi-annual subscription to the NaLA Lifeline Agent Registration Program.


    Billed $9.32, Renewed Every 6 Months

  • $9.32/6-Months*


  • Annual Plan

  • Select this product for an annual subscription to the NaLA Lifeline Agent Registration Program.


    Billed $18.63, Renewed Yearly

  • $18.63/Yearly*
Chelsea BoylanNaLA Agent Registration Program (ARP)