2019 NaLA Annual Conference: “NaLA Agent Certification Program”

NaLA asks the FCC to support survivors of domestic and sexual violence

On April 12, NaLA submitted comments to the FCC on its Notice of Proposed Rulemaking to implement requirements of the Safe Connections Act. The comments urge the FCC to designate the Lifeline program as the program to provide emergency communications for qualifying survivors suffering from financial hardship because: Lifeline is a permanent solution reliably funded

NaLA Establishes National Agent Coalition to Support Lifeline and Affordable Connectivity Program Enrollment Representatives

Today, the National Lifeline Association (NaLA) announces the establishment of the National Agent Coalition (NAC), the national trade association for distributors and representatives who conduct in-person enrollment into the Lifeline and Affordable Connectivity Programs (ACP). NAC will serve as a voice for agents, who are on the front lines of bridging the digital divide through

NaLA releases findings from 2022 Annual Consumer Survey

NaLA’s Annual Survey of Lifeline and Affordable Connectivity Program subscribers – conducted between November 21 and December 8, 2022 provides insights into consumer demographics and experiences with FCC internet subsidy programs. The survey results indicate that low-income consumers use Lifeline and/or ACP service to connect to family and to access other government programs, healthcare, jobs