All posts tagged: Benefit Port Freeze

Lifeline Advocates Urge FCC to Reconsider Proposed Program Changes

On October 26th, the FCC published the upcoming November 16 public meeting agenda, which calls for some significant changes to the Lifeline Program, which provides affordable communication services to low-income Americans.  Advocates of the Lifeline Program are now voicing their concerns about some of the proposed rules, which will mainly aim to:

  • Direct Lifeline Funds & Enhanced Lifeline Support to Facilities-based Providers
  • Adopt a Self-enforcing Budget Cap
  • End States’ Role in Designating ETCs
  • Redefine Tribal Lands as Rural
  • Eliminate LBP Designations

Responses to FCC Proposals for Lifeline Program

Advocates of both the Lifeline Program and the FCC’s commitment to “bridge the digital divide” have expressed concern over many of the potential changes, and are seeking FCC reconsideration.

CTIA, an organization that represents the U.S. wireless communications industry (and the companies throughout the mobile ecosystem) that enable Americans to lead a 21st century connected life, voiced some of their concerns in a letter to Chairman Pai, yesterday:

“While CTIA remains committed to working with the Commission to strengthen the Lifeline program’s administration, some of the changes proposed in the draft Lifeline item would negatively impact millions of low-income consumers who rely on wireless supported Lifeline services. As the Commission moves forward an agenda designed to close the digital divide, CTIA urges the Commission to recognize that Lifeline, especially wireless Lifeline, remains a critical tool that enables low-income consumers to access 21st Century occupational, educational, health and public safety communications.”

[pdf-embedder url=”https://www.nalalifeline.org/wp-content/uploads/2017/11/CTIA-Lifeline-FCC-NPRM-NOI-Response-Letter-11082017.pdf”]

 

Additionally, NaLA has activated a task force of highly qualified industry experts and advocates, who are working hard to ensure the continuity of the Lifeline Program. This task force is charged with handling the outreach, communication, collaboration, and education required to inform lawmakers and constituents aware of the proposed changes and what they can do to support the program and protect the Lifeline Program participants.

NaLA Member and Lifeline Advocate Support

Our members and supporters have already begun efforts to protect the low-income Americans who participate in the Lifeline Program. Access to telecommunications services provided by this program connect low-income Americans with emergency services, employment, education, childcare, and healthcare.

NaLA appreciates its members contributions to this cause; donate now to assure the continuation of the Lifeline Program or read more on the FCC’s proposed changes.

About CTIA

CTIA vigorously advocates at all levels of government for policies that foster continued wireless innovation and investment. CTIA also coordinates the industry’s voluntary efforts to provide consumers with a variety of choices and information regarding their wireless products and services. CTIA also hosts educational events that promote the wireless industry and coordinates the industry’s efforts to provide consumers with a variety of choices and information regarding their wireless products and services as well as the industry’s voluntary best practices.

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Lee SchaferLifeline Advocates Urge FCC to Reconsider Proposed Program Changes
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Benefit Port Freeze, Lifeline Modernization Order

The pending changes within Lifeline per the Modernization order will go effect in on December 2. Yesterday, NLAD released a new version (2.8.11) into the pre-production environment that includes the 12 month or 60 day Port Freeze Restriction, which will go live when the order takes effect next month. USAC confirms the intentions of the upcoming changes regarding the Lifeline Benefit Port Freeze within the details of the new changes to the Program Requirement, stating “Lifeline customers will be required to remain with their service provider for a minimum period before they can transfer their benefit to another provider […] and allows Lifeline carriers to invest in high-quality, low-cost service offerings for Lifeline consumers.”

This is an important step – the need for such regulation changes is largely tied to the integrity of the Lifeline Program itself. While the freedom for a Lifeline-eligible consumer to choose their service provider, the Port Freeze will further assure that the ETCs who service their need are protected from unnecessary waste due to Program abuse, allowing the Program to become of better assistance to those for whom the Program was designed to assist during difficult financial times.

port-freeze

Included in the upcoming changes will be the ability to submit requests for Port Freeze Exceptions. Exceptions are allowed, pending the new Provider’s confirmation that one of the following exception qualifications are met:

  • Current service provider ceases operations, or fails to provide service
  • Current service provider is found to be in violation of Lifeline Program rules, and the violation impacts the customer for which exception is sought
  • Customer changes their residential address
  • Late fees imposed by current service provider meet or exceed the month end-user charge for supported service

Requests for exception are reviewed on a case-by-case basis by USAC. Additional details provided by USAC on the Lifeline Benefit Port Freeze note that “If any of these [above] situations apply, Lifeline customers may cancel their service and enroll in a new Lifeline-supported service with another provider. In these circumstances, the subscriber is not required to re-verify their eligibility until the end of the original 12 month or 60 day period. The providers shall contact USAC to facilitate sharing eligibility information.”

Further details and answers to FAQs bout the Benefit Port Freeze can be found on the USAC website.

 

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Lee SchaferBenefit Port Freeze, Lifeline Modernization Order
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WCC NaLA Workshop 2016

Finalized Schedule Released

NaLA is honored to be a 2016 partner of the Wholesale Connectivity Convention in Dallas this month. Speakers from various sects within the Lifeline industry will be discussing important topics and upcoming changes to Program Requirements, such as Rolling Recertifications, Benefit Port Freeze, Lifeline-supported Broadband, and California Lifeline. Below is an overview of the schedule for the November 14 workshop, including the Panel Discussion topics that have been selected.

2016 WCC NALA WORKSHOP SCHEDULE

1:00 – 1:30pm Registration
1:30 – 1:50pm Opening Remarks
2:10 – 2:55pm New Reform, New Lifeline, New Opportunity
2:55 – 3:10pm California Lifeline Update
3:10 – 3:40pm California Lifeline – Is More Better?
4:00 – 4:30pm NaLA Certified ISO Program
4:30 – 5:00pm NaLA Approved Phones
5:00 – 6:00pm Open Discussion (Townhall-style)

 

Some of the guest speakers include representatives of CGM, Kelley Drye & Warren Law Firm, and various spokespersons from ETCs such as enTouch Wireless, Life Wireless, and Assist Wireless will participate in the Panel Discussions.

This event is offered at no cost – there are spaces still available – REGISTER NOW to join the discussion.

For those interested in attending the Wholesale Connectivity Convention (November 14-16), NaLA Members are being offered a 15% discount on registration. View pricing and registration for the full WCC event on the WCC website for more information.

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For questions about the NaLA workshop or the WCC event, e-mail [email protected]

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Lee SchaferWCC NaLA Workshop 2016
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